These are great examples. Thanks for sharing. I think I'll use this post as an agenda item for my upcoming Training All-up. I'd add scheduling meetings - look at the other person's calendar - have they been in back-to-back meetings all morning - maybe schedule something for the afternoon so they can have a break, and sending emails - be…
These are great examples. Thanks for sharing. I think I'll use this post as an agenda item for my upcoming Training All-up. I'd add scheduling meetings - look at the other person's calendar - have they been in back-to-back meetings all morning - maybe schedule something for the afternoon so they can have a break, and sending emails - be brief and to the point. Don't make people read your 'manifesto' to find out what you want from them.
Not long if you provide feedback and hold people accountable. On my team, we stick the the general rule: If you're asking for something and it takes you longer than a paragraph, pick up the phone and talk to them. One trick I use for people outside of my team (that I receive manifesto emails from) is that I just pick up the phone and call them. I thank them for the email and due to its length, I'm calling to ensure I don't miss the most important points they wanted to make. In reality, I haven't read the email yet. Usually in a minute or less, they tell me exactly what they wanted or need from me.
These are great examples. Thanks for sharing. I think I'll use this post as an agenda item for my upcoming Training All-up. I'd add scheduling meetings - look at the other person's calendar - have they been in back-to-back meetings all morning - maybe schedule something for the afternoon so they can have a break, and sending emails - be brief and to the point. Don't make people read your 'manifesto' to find out what you want from them.
Thoughtful additions, David, thank you.
How long does it take to train the manifesto habit out of the email?
Not long if you provide feedback and hold people accountable. On my team, we stick the the general rule: If you're asking for something and it takes you longer than a paragraph, pick up the phone and talk to them. One trick I use for people outside of my team (that I receive manifesto emails from) is that I just pick up the phone and call them. I thank them for the email and due to its length, I'm calling to ensure I don't miss the most important points they wanted to make. In reality, I haven't read the email yet. Usually in a minute or less, they tell me exactly what they wanted or need from me.