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At the risk of being reductive, one way of looking at the difference is to think of diversity as quantifiable: this many and that many. Inclusion is more cultural, a general openness and welcoming spirit. When done well, diversity and inclusion naturally drive each other to benefit all.

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What are the practices that “done well” might look like?

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It’s easier to describe them done poorly, such as when the focus is on numbers and other superficial aspects of diversity or when diverse hires are not supported or even welcomed.

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