Asking team members to offer ideas, suggestions, and complaints through an anonymous suggestion box has been a historically popular way for leaders to learn what others are really thinking. It used to be suggestion boxes were physical containers where team members would slide paper with their ideas directly into a real box, sometimes with a lock on it. Today, suggestion boxes are more likely to serve as a metaphor for any avenue or process that solicits candid and anonymous feedback from team members.
As you implement a culture of Continuous Improvement (operational excellence, Policy Deployment / Hoshin) this is embedded in its process if (IF) done correctly.
To many times we take great implementation programs and scratch at it until we can flavor it up (suggestion boxes).
Your Field Note today was spot on in all you said, and said well because all are true, I’ve lived it.
Let your process work, put some effort into its Implementation / Equipping and train, train, train.
Have a Great day Y’all and remember To Breathe!🫵 🫁
Throughout some business systems a tool is used called PDCA (Plan Do Check Act) or another one is the DMAIC (Define, Measure, Analyze, Improve, Control)
These two are (if performed right and can be seen Visually on your KPI (Key Performance Indicators) boards are the responsibility of the area employee.
These two will and have highlighted improvements (suggestions) by employees thus evading a separate system for the later.
This does two significant things
1. Takes pressure off employees and leaders administration tasking and utilizes the business process to achieve the “idea”
2. If (IF) monitored as part of your business system can keep you ahead of the innovation curve continuously.
As you implement a culture of Continuous Improvement (operational excellence, Policy Deployment / Hoshin) this is embedded in its process if (IF) done correctly.
To many times we take great implementation programs and scratch at it until we can flavor it up (suggestion boxes).
Your Field Note today was spot on in all you said, and said well because all are true, I’ve lived it.
Let your process work, put some effort into its Implementation / Equipping and train, train, train.
Have a Great day Y’all and remember To Breathe!🫵 🫁
What is the best-practice implementation you've seen around this topic, Patrick?
Throughout some business systems a tool is used called PDCA (Plan Do Check Act) or another one is the DMAIC (Define, Measure, Analyze, Improve, Control)
These two are (if performed right and can be seen Visually on your KPI (Key Performance Indicators) boards are the responsibility of the area employee.
These two will and have highlighted improvements (suggestions) by employees thus evading a separate system for the later.
This does two significant things
1. Takes pressure off employees and leaders administration tasking and utilizes the business process to achieve the “idea”
2. If (IF) monitored as part of your business system can keep you ahead of the innovation curve continuously.
Hope this helps
Stay Safe and Stay Strong
Pat C.
Agreed.