What's interesting about this example you shared @Josh Gratsch, is it implies that the speaker is generally never honest. I am quite sure that is not the intention, but that is how it could be interpreted.
Creating culture is never done better than by a leader just starting to act that way. So… Maybe a more piercing question is… what behaviors or routines would create the reflection instead of impulsive reactions?
This seems similar to "I'm going to be honest with you." It's interesting to reflect on when and why we use these preambles in different cases.
We don’t mind the idea of a leader using a forewarning like this, provided it isn’t simply a tactic for justifying bad behavior.
If it becomes too much of a pattern, and is an excuse to be rude, credibility is at stake —- people can see right thru it.
What's interesting about this example you shared @Josh Gratsch, is it implies that the speaker is generally never honest. I am quite sure that is not the intention, but that is how it could be interpreted.
‘I have no choice,’ ‘I’m being honest,’ ‘This is for your own good’—these phrases cover up hurtful words at times.
They mask what should instead be rethought, reframed, or restrained.
Hurtful words, no matter how dressed up, sow seeds of distrust and resentment.
When leaders rise above their words and excuses, they create environments where people thrive, not just endure."
Question:
"How do we create a culture where leaders feel empowered to reflect rather than react impulsively?
Hi Robert
Creating culture is never done better than by a leader just starting to act that way. So… Maybe a more piercing question is… what behaviors or routines would create the reflection instead of impulsive reactions?
Good leaders shouldn't be saying hurtful things in the first place. Giving feedback, yes. Making derogatory comments, no.
It's the toxic leaders who use these tricks and your examples are a great way to spot their toxicity.