Black and white thinking can appear decisive but often results in poor decisions and choices. Thinking in gray allows leaders to explore all the options and the implications and unintended consequences associated with a decision. As anthropologist Ruth Benedict wisely pointed out, “The trouble with life isn’t that there is no answer, it’s that there are so many answers.” When you think in the gray, you spend the time to hear competing viewpoints and consider the risks connected with the choices that present themselves.