Our experience with leaders creates strong expectations as to what they will do, how they will do it, and where and when they will do it. We get very comfortable with the common choices leaders make and value the predictability we find in their consistency. When leaders do the unexpected, it shakes people up — sometimes in a good way.
A great book that exemplifies this technique is "It's Your Ship: Management Techniques from the Best Damn Ship in the Navy." This book details how a captain's positive, empowering, and somewhat unorthodox management techniques took an Arleigh Burke destroyer that ranked last in its class to being the highest-ranked ship in its class.
A great book that exemplifies this technique is "It's Your Ship: Management Techniques from the Best Damn Ship in the Navy." This book details how a captain's positive, empowering, and somewhat unorthodox management techniques took an Arleigh Burke destroyer that ranked last in its class to being the highest-ranked ship in its class.