We live in uncertain times. When people lack clarity about the future, they look to public leaders to reduce their anxieties and give them a sense of hope and optimism. On a smaller scale, when organizations change in response to marketplace differences, team members experience the same feelings of concern and worry. They turn to team leaders to honestly explain what is happening and why.
I think today's post ties in nicely with the behavior - Frequency, not quality, deepens relationships most.