Coaches and Instructors have a common expression to capture how best to share knowledge: Meet People Where They Are. Helping people learn requires an understanding of what they already know before offering new information and instruction. Leaders who fail to grasp this idea often stifle learning by glossing over critical understandings and basic skills.
Hi Max, the story you’re referencing is in a book called ‘Whale Done’ by Ken Blanchard
https://www.kenblanchard.com/Store/Whale-Done!
This article doesn’t have your raise wire reference, Max. But it’s funny and gets at a similar goal.
https://www.nytimes.com/2019/10/11/style/modern-love-what-shamu-taught-me-happy-marriage.html