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The skill is to try and include people in the decision making process to that their views are heard.

After all, we don’t want to end up surrounding ourselves with only favourable voices either.

A decision should be made with high input from a team but with the decision intimately sitting with one person who needs to weigh the decision against agreed criteria.

I believe if people feel listened to you can then take on their view but also make a decision that doesn’t fit with everyone’s views.

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