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Steve's avatar

"Believing in a colleague doesn’t mean as much if they never hear about it."

So true.

Telling them why is where the deep impact comes from.

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Scott Lavelle's avatar

I’ve read a number of examples of that confidence being expressed after poor performance being a springboard to future success. One example is Thomas Edison encouraging Henry Ford with the words “You have it. Keep at it” at a time when Ford was considering abandoning his efforts to create a practical automobile. Ford later credited those words as a defining moment. The words of a compassionate leader can spur someone to realize their potential (make people better!)

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Joel Trammell's avatar

Well said. Supporting your employees when things are not going well can build tremendous loyalty and drive exceptional performance. Great leaders view weak performance as an opportunity to coach rather than criticize. This doesn’t just achieve short-term performance recovery but also strengthens long-term trust and morale.

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