3 Comments
User's avatar
David C Morris's avatar

And here lies the Achilles heel as to why email is abused so often, "When everyone on a team operates by this rule"... It is so hard to get people to follow standard email etiquette. I would like to see more innovation in email software to help guide users to write better emails and even restrict what can be sent. How many hours in the day do people sit in front of their computers reading and composing useless emails? There is a lot of talk about too many or inefficient meetings, but if I were to take a guess, time spent wasted is far more prevalent.

Expand full comment
Mikey Ames's avatar

What is the first thing you might change about software, David?

Expand full comment
David C Morris's avatar

Here is a short list: IDK - People would still abuse it anyway. More broadly, I'd like to see the use of email go away and companies move more toward substack-like services connected to knowledge bases. While I'm on a rant, we need to stop using voicemail too.

Expand full comment