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Kristi Spence's avatar

As a recent recipient of news shared this way, it is quite helpful! Clear and direct, then positive, solution-based conversation can follow.

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Robert Ta's avatar

This is a great framework for how to act in a tough situation.

It's not easy to find the right words, but having something to go to really helps when the situation arises suddenly.

Thanks!

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GURBAX SINGH CHANA's avatar

WELL DONE THOUGHTS WITH SKILL / EDUCATION IN LIMITED ? CONFIDENCE /ACTION Understanding / HAVE TO SAY / explaining sentence with next sentence listening others What the other Open Mind ? ETC Life is Learning everyday.

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Michael Kaye's avatar

This is an excellent article explaining how to tell the tough news in the first sentence and then what the second sentence should be.

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