Complaining about others when they aren’t present is a team sport in some organizations. We naturally want to validate how we see events and people with those we trust. When that validation frequently focuses on our frustrations and distaste, this form of communication can become toxic.
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Back-Channel Communication Can Be Toxic
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Complaining about others when they aren’t present is a team sport in some organizations. We naturally want to validate how we see events and people with those we trust. When that validation frequently focuses on our frustrations and distaste, this form of communication can become toxic.