Some leaders and team cultures will go to great lengths to avoid candid feedback and honest conversations about performance. With time, team members learn that being nice is rewarded far more than being frank. Politeness, positivity, and cheerleading soon become the norm in every conversation. “How am I doing?” almost always receives the same answer, “Great! You’re looking good, too.”
A Tyranny of Niceness
Some leaders and team cultures will go to great lengths to avoid candid feedback and honest conversations about performance. With time, team members learn that being nice is rewarded far more than being frank. Politeness, positivity, and cheerleading soon become the norm in every conversation. “How am I doing?” almost always receives the same answer, “Great! You’re looking good, too.”
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