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Leadership is fundamentally an educational activity.

When people are coloring outside the lines the initial questions to ask is what they're working to accomplish and the reasoning behind why they did things the way they did.

If they're doing the wrong things for the right reason then more training on recognizing and correct execution is required.

If they're doing the right thing for the wrong reason (which is a huge morale issue), then education on the true value of the mission is appropriate.

If they're doing the right thing for the right reason in a way you never thought of before, then you'll have learned something new and they should be given the opportunity to teach others about their innovation.

If they're repeatedly making the same mistake or not working to standard - then maybe they need to be helped learn what skills they do have and where they'd be better applied.

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